Cashier & Host

Valley Forge Casino Resort; King of Prussia (PA); On-site; USD 30,000 - 35,000; Full time

Job summary

Valley Forge Casino Resort is seeking a Server responsible for taking orders, serving food, and ensuring customer satisfaction. Candidates must have a high school diploma, experience in cash handling, and the ability to maintain compliance with Pennsylvania Gaming Control Board regulations. Additional certifications like Serv-Safe and TIPS or RAMP are necessary. This role entails working on your feet for extended periods and ensuring high-quality service in a fast-paced environment.

Qualifications

• Previous cashiering experience required.
• Must have Serv-Safe certification.
• Ability to comply with Pennsylvania Gaming Control Board regulations.

Responsibilities

• Take customers' orders and serve food.
• Ensure high quality of food and beverage service.
• Handle payment transactions.

Skills

Customer service

Cash handling

Food and beverage knowledge

Communication

Basic arithmetic

Education

High school diploma or equivalent

Tools

POS systems

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for taking customers' orders, serving food and accepting payment from them at the end of the meal. They are required to be familiar with the restaurant's menu and to provide service that is appropriate to the type of establishment at which they work. Ensure high quality of food and beverage service with emphasis on customer satisfaction.

Job Duties

• Must possess knowledge of all food and drink recipes pertaining to restaurant.
• Must provide complete customer satisfaction with the highest level of service.
• Must be able to physically handle working on feet for entire shift.
• Responsible for upholding all state, federal, and corporate regulations pertaining to alcohol service.
• Servers are responsible for greeting guests, taking orders, ensuring proper fulfillment of orders, delivering food/drinks to tables, and addressing any issues that arise during guest’s dining experience.
• Servers are responsible for taking payment and must be knowledgeable of food and beverage SOP’s for cash handling and the variance policy.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Qualifications

• High school diploma or equivalent.
• Six months previous cashiering/money handling experience is required.
• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.
• Must be able to work with and understand basic arithmetic functions.
• Must have full working knowledge of POS systems.
• Must be Serv-Safe certified. Must be able to become TIPS or RAMP certified and be knowledgeable and adhere to all PLCB regulations and PA Gaming Control Board requirement.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.