Cashier Host

Cache-Creek-Casino-Resort; California; On-site; USD 22,000 - 30,000; Full time

Job summary

Cache Creek Casino Resort is seeking a friendly, customer-focused individual to greet and seat guests, take payments, and provide attentive service in a fast-paced environment.

The role emphasizes accurate cash handling, clear communication, and the ability to relay guest feedback to ensure a positive experience for all patrons. A GED or equivalent education is typically expected, with age 21+ preferred for casino environments.

Qualifications

• High school diploma or GED; or 1–3 months related experience or training.
• Excellent customer service skills and a friendly demeanor.
• Ability to handle cash and operate a cash register accurately.

Responsibilities

• Greet and seat customers politely and promptly.
• Take and process payments; issue receipts and tickets.
• Maintain composure, address complaints, and relay issues as needed.
• Maintain eye contact and friendly interaction with guests.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Problem solving

Education

GED or higher

Tools

Cash register

Job description

Complete customer service of greeting guests in a warm, courteous, friendly manner with a smile in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greet and seat customers.

Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.

Receives cash from customers in payment for meals. Operates cash register.

Makes change and issues receipts or tickets to customer.

Reads and records totals shown on cash register tape and verifies against cash on hand.

Must relay all customer complaints no matter how small.

Serve ice water, bread, butter, if server is unavailable.

Maintain eye contact at all times.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

AGE REQUIREMENT

Must be at least 21 years of age.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.