Cashier - Guy Fieri's Smokehouse

Live! Hospitality & Entertainment; Louisville (KY); On-site; Part time

Job summary

A leading restaurant venue in Louisville is seeking a Cashier to provide exceptional customer service. Responsibilities include welcoming guests, taking orders, processing payments, and balancing cash drawers. Ideal candidates should have at least one year of experience in customer service and cash handling, with fluent English skills. The role requires strong attention to detail and the ability to communicate effectively. This is an equal opportunity employer, and applicants may need to work evenings and weekends.

Qualifications

• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

Responsibilities

• Welcome guests and provide excellent customer service.
• Take food and beverage orders.
• Process transactions and balance cash drawer.
• Communicate effectively with guests.
• Handle guest complaints and special requests.

Skills

Customer service experience

Fluent English

Attention to detail

Basic mathematical skills

Job description

Guy Fieri's Smokehouse Louisville
434 S 4th St
Louisville, KY 40202, USA

Award winning chef, restaurateur, author and TV personality, Guy Fieri, brings his new dining concept, Guy Fieri’s Smokehouse, to Fourth Street Live!

Inducted into the American Royal BBQ Hall of Fame in 2012, Guy Fieri’s passion for BBQ is heavily influenced in this flagship location. The restaurant features 6,700 square feet of dining space, a 2,200 square foot outdoor patio, a large smoker custom made by Ole Hickory, and two bars.

Cashier Responsibilities include, but are not limited to:

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.
• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.