Busser/Runner - Guy Fieri's Smokehouse

Live! Hospitality & Entertainment; Louisville (KY); On-site; USD 15,000 - 19,000; Full time

Job summary

Guy Fieri's Smokehouse Louisville is seeking a Busser/Runner to provide energetic, friendly support to guests and the serving team. You will maintain clean stations, clear and reset tables, and help ensure a smooth dining experience with professional, courteous communication.

Ideal candidates have prior restaurant experience and are fluent in English. This role may require nights, weekends, and holidays to support our busy venue in Louisville, KY.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English.
• Reading and writing abilities are utilized often to answer guest questions regarding the menu.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Communicate effectively with guests and coworkers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• May be required to work nights, weekends, and/or holidays.
• Equal Opportunity Employer

Skills

Customer service

Communication

Attention to detail

English fluency

Reading and writing

Multi-tasking

Teamwork

Job description

Guy Fieri's Smokehouse Louisville
434 S 4th St
Louisville, KY 40202, USA

Description

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.