Cashier & Guest Services Specialist — Flexible Hours + Tips

firehousefranchiseejobs; Cypress (TX); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Paid training

Employee discounts

Flexible schedule

Job summary

Firehouse Subs in a high-tipping location is seeking a Cashier/Guest Services Team Member to deliver a great guest experience.

You will greet guests, take orders, enter them into the POS, handle cash and card transactions, and keep the dining area clean.

This in-person role offers flexible scheduling, opportunities for training, and benefits such as health, dental, vision, 401(k) with matching, PTO, and employee discounts.

Qualifications

• Thriving in a fast-paced environment and delivering friendly service.
• Maintains strong menu and product knowledge.
• Greet guests warmly and take orders accurately.
• Enter orders into the POS system precisely.
• Handle cash and card transactions accurately.
• Provide outstanding customer service and resolve concerns professionally.
• Assist with food preparation and ensure timely delivery.
• Keep dining area clean, organized, and inviting.
• Collaborate with teammates to ensure smooth operations.
• Support Firehouse Subs Public Safety Foundation fundraising.

Responsibilities

• Thriving in a fast-paced environment
• Maintaining strong menu and product knowledge
• Greeting guests with a friendly attitude
• Taking customer orders and entering them into the POS
• Handling cash and card transactions with accuracy
• Providing outstanding customer service by addressing questions
• Assisting with food preparation and timely order delivery
• Keeping the dining area clean, organized, and inviting
• Working collaboratively with team members
• Supporting Firehouse Subs Public Safety Foundation fundraising

Skills

Fast-paced environment

Menu knowledge

Customer service

Team collaboration

Cash handling

POS transactions

Food preparation

Guest greeting

Tools

POS system

Job description

Firehouse Subs in a high-tipping location is seeking a Cashier/Guest Services Team Member to deliver a great guest experience.

You will greet guests, take orders, enter them into the POS, handle cash and card transactions, and keep the dining area clean.

This in-person role offers flexible scheduling, opportunities for training, and benefits such as health, dental, vision, 401(k) with matching, PTO, and employee discounts.