Cashier/Guest Services

PUSH START PLAY LLC; Lewisville (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun Environment

Employee discounts

Flexible schedule

Job summary

PUSH START PLAY LLC in Lewisville, TX is seeking a Hospitality Hero to welcome guests, take orders, deliver food and handle POS transactions in a fast-paced front-of-house setting.

The role requires excellent customer service, strong communication, and multitasking ability to maintain a welcoming environment while coordinating with kitchen and service staff. Flexibility for evenings and weekends is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service or hospitality is a plus.
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment.
• Knowledge of POS systems is a plus.
• Attention to detail and organizational skills essential.

Responsibilities

• Greet guests and seat them; answer inquiries.
• Take orders and input into POS system.
• Deliver food and ensure correct orders.
• Process transactions and manage the register.
• Promote specials and loyalty programs.
• Maintain cleanliness and organization of reception and dining areas.
• Assist with restocking and daily setup/cleanup.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Organization

Customer service

Education

High school diploma

Equivalent preferred

Tools

POS systems

Job description

Benefits

• Fun Environment
• Employee discounts
• Flexible schedule

Job Summary

We call this position our Hospitality Hero! This person plays a key role in ensuring a smooth and enjoyable experience for guests by performing multiple duties in the front-of-house area. This position includes greeting guests, taking orders, delivering food, handling Point of Sale transactions, and ensuring a welcoming environment. A combination of excellent customer service, organizational skills, and multitasking ability is essential for this role.

Key Responsibilities

• Guest Greeting and Seating:
  • Greet guests with a friendly and professional attitude as they enter the venue.
  • Answer phones, and assist guests with inquiries regarding services.
• Guest Experience:
  • Provide information about menu items, daily specials, or promotions.
  • Ensure a positive first impression by maintaining a clean and organized reception area.
  • Communicate effectively with the kitchen and service staff regarding guest needs.

Food Runner Duties

• Deliver Food to Guests:
  • Retrieve prepared food from the kitchen and deliver it to the correct table or guest in a timely and efficient manner.
  • Ensure that food is presented attractively and accurately, and check that the order is correct before delivery.
  • Assist guests with any requests (e.g., additional condiments, drinks) during food delivery.
• Guest Interaction:
  • Ensure that guests have everything they need for an enjoyable meal, such as utensils and napkins.
  • Respond to any concerns or requests in a professional and friendly manner.
• Food Safety and Cleanliness:
  • Ensure that food is delivered at the appropriate temperature and is handled in accordance with health and safety guidelines.
  • Assist with keeping the dining area clean, including clearing empty dishes and wiping down tables.
  • Cashier Duties:
    • Process Transactions:
      • Handle payments for food services and merchandise accurately and efficiently.
      • Manage and maintain the register area, ensuring that it is organized and free of clutter.
    • Order and Payment Assistance:
      • Take customer orders when needed and accurately input them into the system.
      • Provide assistance to guests during the checkout process, answering questions and ensuring they are satisfied with their experience.
    • Sales and Promotion Support:
      • Assist with promoting special offers, loyalty programs, or upsell additional items (e.g., drinks, desserts).
      • Ensure that all payments are properly documented and accounted for.

Additional Responsibilities

• Assist with other duties as needed, such as restocking supplies, assisting with setup/cleanup, or running errands.
• Maintain cleanliness and organization in all areas of responsibility.
• Ensure the workplace is compliant with health, safety, and company standards.

Skills and Qualifications

• High school diploma or equivalent preferred.
• Previous experience in customer service or hospitality is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm and efficient during busy periods.
• Knowledge of cash register systems or point-of-sale (POS) systems is a plus.
• Ability to work in a fast-paced environment and handle guest concerns with professionalism.
• Excellent attention to detail and organization skills.

Physical Demands

• Ability to stand and walk for extended periods of time.
• Ability to lift and carry heavy trays or items (up to 30 lbs).
• Ability to bend, stoop, and reach when needed.

Working Conditions

• Work is performed in a fast-paced restaurant or entertainment environment.
• The position requires customer-facing interaction, and the work environment may be noisy or busy during peak hours.
• Flexibility to work evenings, weekends, and holidays as needed.