Cashier - GCM

Ghirardelli Chocolate; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Ghirardelli Chocolate in San Francisco seeks a friendly Cashier to greet guests, process purchases, and manage the register with accuracy and warmth.

Responsibilities include bagging, gift-wrapping, stock replenishment, and answering phones while assisting customers on the shop floor. A High School Diploma is preferred and 0–2 years in retail cashiering is acceptable.

Qualifications

• Cashiering experience or willingness to learn cashier duties.
• Strong math and cash handling accuracy.
• Excellent communication and guest service skills.

Responsibilities

• Greet guests and process purchases at the register.
• Bag items and wrap gifts as needed; upsell where appropriate.
• Stock shelves, assist on sales floor, and respond to guest inquiries.
• Answer shop phones professionally and support management as needed.

Skills

Basic math

Customer service

POS systems

Communication

Team player

Cash handling

Computer literacy

Education

High School Diploma Preferred

Tools

Cash register systems

Job description

WHO WE AREAt Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.Job SummaryGhirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.The Cashier is a brand ambassador that will greet guests and process purchases through the electronic register system.Starting Rate: $21.00/hrScope of Responsibilities:CashieringGreet each Guest using both verbal and non-verbal communication in a positive mannerProcess purchases using either scanner technology or electronic keypadProperly bag purchases-wrapping breakable items where necessaryUp-sell to Guest using established and appropriate proceduresProcess final purchases with either proper cash handling techniques or credit card transactionsClose each transaction with a friendly greeting and inviting the guest to returnGuest ServiceWhen not processing purchases, assist guests on sales floor with purchasesUtilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunitiesReplenish stock of durable and perishable goods as neededAnswer shop phone system and respond to guest service needs in a professional mannerRegularly assist Chocolateers, Supervisors, and Management in monitoring guest activity and creating excitement with superior guest serviceAssist, when necessary, in pre-packing items for sale; gift-wrapping items for sale; inventory control and managementOffer samples of product to guestsSpecific Knowledge & SkillsBasic math skillsStrong oral and written communication skills relevant to the requirements of the positionAbility to work with little or no supervisionAbility to work with a diverse work team and meet adversity with professionalismAbility to manage time effectivelyComputer literacy in register systemsKnowledge of POS systemsA Propensity to provide Superior Guest ServiceEducation and/ ExperienceHigh School Diploma Preferred0 - 2 years minimum experience in retail/restaurant cashiering."Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."