Position Summary
We are seeking a dependable and customer-focused Cashier to support front-end operations in a fast-paced hardware and lumber yard environment. This role is critical in creating a positive first and last impression for our customers, including contractors, builders, and DIY homeowners.
Schedule
- Full-Time Position
- Required Availability: Monday – Saturday
- Shifts may include opening, mid‑day, and closing based on business needs
Key Responsibilities
- Greet all customers promptly and professionally
- Accurately process transactions including cash, credit, and account sales
- Handle contractor accounts, charge sales, and receipts with attention to detail
- Assist customers with basic product questions (tools, hardware, fasteners, materials)
- Communicate clearly with yard staff and departments for pickups and special orders
- Direct customers to appropriate departments (lumber, tools, paint, etc.)
- Maintain a clean, organized, and stocked front counter area
- Process returns, exchanges, and refunds according to company policy
- Balance cash drawer and ensure accuracy at shift start and end
- Support front‑end merchandising (impulse items, fasteners, seasonal items)
- Assist with answering phones and routing calls as needed
Qualifications
- Previous cashier or retail experience preferred (hardware experience a plus)
- Strong customer service and communication skills
- Comfortable working with contractors and jobsite professionals
- Basic math skills and ability to handle transactions accurately
- Ability to multitask in a fast‑paced environment
- Dependable, punctual, and team‑oriented
Preferred Knowledge (Not Required)
- Familiarity with hardware, tools, lumber, or building materials
- Understanding of contractor accounts or charge sales
- Experience in a lumber yard or building supply environment
Expectations
- Deliver consistent, friendly, and efficient customer service
- Maintain high accuracy with all transactions
- Be proactive in helping customers and supporting team members
- Communicate effectively with yard and sales staff
- Follow company procedures and safety guidelines
Physical Requirements
- Ability to stand for extended periods
- Frequent use of hands for scanning, handling small parts, and processing transactions
- Ability to lift up to 75lbs occasionally
- Comfortable working in a busy, sometimes dusty or outdoor‑adjacent environment