Cashier & Sales Associate

Hamshaw Lumber Inc.; Keene (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K

Employee discounts

Job summary

Hamshaw Lumber Inc. in Keene, NH seeks outgoing, friendly team members to welcome customers, assist with store needs, and process sales. Training provided. You will join a community-focused hardware retailer known for helping neighbors with their projects in a fast-paced, friendly environment.

As a Store Associate, you’ll help customers locate items, answer questions, and maintain a clean, well-organized sales floor, while contributing to a positive shopping experience from arrival to departure.

Qualifications

• Outgoing, friendly, and helpful attitude.
• Willingness to learn and be trained.
• Ability to greet customers and assist with store navigation.
• Strong product knowledge and merchandise layout awareness.
• Capable of handling calls and inquiries.

Responsibilities

• Provide a positive representation of Hamshaw Lumber.
• Proactively assist customers in solving problems.
• Greet customers and thank them on exit.
• Assist customers in locating items and processing special orders.
• Maintain store cleanliness and restock merchandise.
• Communicate merchandising or sales ideas to management.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Sales

Job description

We are seeking outgoing, friendly, and helpful team members to welcome, assist customers and process sales transactions. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At Hamshaw Lumber, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Essential Duties & Responsibilities

Customer Service:

• Provide a positive representation of Hamshaw Lumber
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Help customers locate items and process special orders when necessary.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and inquires are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
  
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to General Manager.
  
• Be professional in appearance and actions.
• Perform all other duties as assigned.

What to expect:

• You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
• You’ll be on your feet for most of your shift (6 to 9 hours).
• Can lift up to 50 lbs.
• Must be able to work some weekend days

Pay, Benefits, and Perks:

• Paid time off
• Health Insurance for medical, dental, vision, and prescriptions
• 401K
• Employee discounts on product