Cashier & Front-End Specialist (POS & SCO)

Paq, Inc.; Arroyo Grande (CA); Hybride; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Affordable Medical Dental and Vision

Company Paid Life Insurance

Employee Stock Ownership 401(k) plans

Growth Opportunities

Résumé du poste

PAQ, Inc. is seeking a Combo Clerk to support in-store operations, processing payments, reconciling cash drawers, and assisting across departments while upholding accuracy and service standards.

Applicants should have a high school diploma or equivalent, be at least 18, and complete on-the-job training. The role includes POS operation, basic math, and adherence to CA alcohol sale regulations.

Qualifications

• Education: High school diploma or equivalent is required.
• No prior experience is required; on-the-job training is provided.
• Must be 18 years of age or older.

Responsabilités

• Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
• Accurately identify produce items and process produce codes.
• Process all forms of transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC).
• Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving.
• Follow detailed payment acceptance processes to ensure accuracy and minimize losses for the company and customers.
• Efficiently and accurately process all store merchandise at the register, maintaining a sufficient scan rate to minimize customer wait times.
• Prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift.
• Adhere to all company policies, including accounting for items at the bottom of the basket.
• Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors.
• Utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand.
• Supervise and operate self-checkout (SCO) stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed.
• Reconcile the assigned till at the end of the shift, accurately balancing each form of payment and the total amount processed for the day.
• Process customer transactions accurately and efficiently through the Point of Sale (POS) system.
• Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers.
• Report potentially unsafe conditions and suspicious activities to ensure a safe store environment.
• Validate denominations of $20 or higher for authenticity and inform management of counterfeit bills.
• Perform other duties as assigned.

Connaissances

Strong communication

Operate POS systems

Attention to detail

Basic computer skills

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

PAQ, Inc. is seeking a Combo Clerk to support in-store operations, processing payments, reconciling cash drawers, and assisting across departments while upholding accuracy and service standards.

Applicants should have a high school diploma or equivalent, be at least 18, and complete on-the-job training. The role includes POS operation, basic math, and adherence to CA alcohol sale regulations.