Cashier & Customer Service Specialist

All American Do It Center; Sparta (WI); Híbrido; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

All American Do It Center in Wisconsin is seeking a team member for cashier duties with a strong focus on customer service and accuracy. The role is full or part-time, involving greeting customers, providing product information, and performing cashier tasks to ensure a positive shopping experience.

Candidates should have a HS diploma or GED and 1–2 years cashier or sales experience; knowledge of hardware and lumber is a plus.

Formación

• HS diploma or GED preferred.
• 1–2 years cashier/sales experience preferred.
• Knowledge of hardware and lumber preferred.

Responsabilidades

• Provide excellent customer service.
• Cashiers must qualify in knowledge of cash register functions. This includes beginning drawer through end of shift accountability and cash handling skills. Cashiers may cross train in hardware functions to become more valuable employees.
• Must have excellent communication skills with the customer and team members.
• Must be willing and able to learn more product information and be able to locate product within the store.
• Must be willing to answer the phone as instructed and help the customer on the phone as needed.
• Must show initiative and willingness to ensure store cleanliness, stock product as needed, perform receiving/ordering duties and perform other duties, projects or tasks when asked or needed.

Conocimientos

Customer service

Cash handling

Communication

Product knowledge

Educación

HS diploma or GED

1–2 years cashier/sales experience

Herramientas

POS system

Descripción del empleo

Description

Looking for a team member who has excellent customer service skills and attention to detail for cashiering duties. Previous cashiering experience is a plus. Full or Part-Time.

The Cashier team members are responsible for a positive sales floor customer experience. The team member in this position will utilize our customer service guidelines during the entire sales process, from entering the store, providing product information, performing cashier functions and ensuring the customer leaves our store satisfied.

Education & Experience: A HS diploma or GED is preferred. 1 to 2 years of cashier/sales experience is preferred with knowledge of hardware and lumber an added preference.

Schedule: This is a full or part-time schedule

Essential Job Functions/Skills:

1. Provide excellent customer service.

2. Cashiers must qualify in knowledge of cash register functions. This includes beginning drawer through end of shift accountability and cash handling skills. Cashiers may cross train in hardware functions to become more valuable employees.

3. Must have excellent communication skills with the customer and team members.

4. Must be willing and able to learn more product information and be able to locate product within the store.

5. Must be willing to answer the phone as instructed and help the customer on the phone as needed.

6. Must show initiative and willingness to ensure store cleanliness, stock product as needed, perform receiving/ordering duties and perform other duties, projects or tasks when asked or needed.

Requirements

Work Environment: Majority of the work is inside the store which is heated and air conditioned with occasional work requirement to be in the receiving room area which is heated but exposed to outside temperature variations.

Physical Requirements: Degree: Light work-lifting 20 pounds frequently and/or carrying objects weighing up to 10 pounds. May occasionally lift up to 50 pounds. Person must use hands for repetitive use such as using the cash register, computer and calculators 75-80% of the time. Typical requirements in an 8-hour day: Stand/Walk: 6-8 hours, frequently bend, stoop, squat 31-80% of the time.

NOTE: The previous statements are intended to describe principal responsibilities assigned to this position holder and may not be an exclusive list of duties and responsibilities assigned to individual position holders. Attendance may be required for all team members during inventory, safety presentations and store meetings. All team members must be available to work weekends as needed/scheduled.