Cashier/Customer Service Representative-Highland Ave

SG II Group LLC; Pittsburgh (Allegheny County); On-site; USD 30,000 - 36,000; Full time

Job summary

SG II Group LLC in Pittsburgh is seeking a friendly cashier to record sales and help customers in a busy convenience store/gas station. You will operate the cash register, scan items, process payments, and provide prompt service at the pump and inside.

Evening, overnight, and weekend shifts are included. Prior cashier experience is helpful but not required; training will cover all store policies, loyalty programs, and proper handling of money and receipts.

Qualifications

• High School Diploma or Equivalent.
• Prior cashier experience helpful.

Responsibilities

• Operate cash register and POS equipment accurately.
• Scan items quickly and bag efficiently.
• Receive payments by cash, credit/debit, or gift cards.
• Issue change, refunds, or credits with receipts.
• Process merchandise returns and exchanges per policy.
• Provide excellent customer service at all times.
• Maintain store cleanliness and assist at pumps as needed.
• Attend store meetings and training sessions as requested.

Skills

Cash handling

Customer service

POS experience

Education

High School Diploma

Job description

Position includes evenings, overnights and weekends.

Summary:

Responsible for recording sales transactions on the cash register and providing general customer assistance by performing the following duties in a convenience store/gas station setting.

Duties and Responsibilities

• Operate cash register and all point-of-sale equipment accurately & efficiently.


• Quickly and accurately scan and bag all items.


• Receive payment by cash, credit /debit cards, or gift cards in accordance with store procedures.


• Issue change, refunds, or credits due to customers with appropriate receipts for each transaction.


• Process merchandise returns and/or exchanges in accordance with store policies.


• Redeem food stamps and coupons if applicable.


• Follow all Company credit card, cash, merchandise handling policies, including lottery, tobacco sales, & gas station loyalty programs; vendor coupon & food stamps redemptions.


• Count money in cash drawer & coin box at the beginning and in the end of shift to ensure that amounts are correct and that there is adequate change.


• Calculate total payments received during the shift, and reconcile this with total cash sales according to the shift report.


• Provide excellent customer service to all customers.


• Provides and initiates assistance for customers as needed inside and outside the store at pumps.


• Resolve and report customer complaints tactfully and promptly.


• Maintain clean appearance of the store and all the equipment on a daily basis.


• Stock walk-in cooler and other racks or equipment as assigned by the Manager.


• Accept and check in vendor deliveries; pay by cash to cash vendors.


• Receive incoming telephone calls and take accurate messages for appropriate person.


• Compile shift reports and other reports & records required by management.


• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.


• Attend store meetings and training sessions as requested.


• Train new cashiers on approved company procedures.


• Place cash drops and transaction records into safe in accordance with store procedures on a daily basis.


• Report any problems or discrepancies to the Manager.


• Perform other related duties as assigned.

Education

• High School Diploma or Equivalent. Prior cashier experience helpful.