Cashier/Customer Service Representative-Craft Avenue Sunoco

SG II Group LLC; Pittsburgh (Allegheny County); On-site; USD 26,000 - 34,000; Full time

Job summary

SG II Group LLC is seeking an overnight shift cashier to support a convenience store/gas station. You will operate the cash register, assist customers, and ensure accurate cash handling during a late-evening to early-morning schedule.

Responsibilities include processing payments, returns, and loyalty programs, while maintaining store cleanliness and stock levels. Prior cashier experience is helpful, with a High School Diploma or equivalent.

Qualifications

• High School Diploma or Equivalent is required or preferred.
• Prior cashier experience is helpful.

Responsibilities

• Operate cash register and all point-of-sale equipment accurately and efficiently.
• Quickly scan and bag all items.
• Receive payment by cash, credit/debit cards, or gift cards per store procedures.
• Issue change, refunds, or credits with proper receipts.
• Process returns and exchanges per store policies.
• Redeem food stamps and coupons where applicable.
• Count cash in drawer at shift start and end; ensure sufficient change.
• Reconcile shift totals with cash sales reports.
• Provide excellent customer service to all customers.
• Assist customers inside and at pumps as needed.
• Resolve complaints tactfully and promptly.
• Maintain clean store and equipment daily.
• Stock walk-in cooler and other racks as directed by Manager.
• Receive vendor deliveries and pay cash where required.
• Answer incoming calls and relay messages accurately.
• Compile shift reports and other records required by management.
• Maintain stock of paper forms for register area and notify Manager when extra supplies are needed.
• Attend meetings and trainings; train new cashiers on procedures.
• Place cash drops and records into the safe daily.
• Report problems or discrepancies to Manager.
• Perform other related duties as assigned.

Skills

Customer service

Cash handling

Education

High School Diploma or Equivalent

Job description

SHIFT AVAILABLE OVERNIGH 9pm-8am Tues, Wed, Thur, Fri)

Summary

Responsible for recording sales transactions on the cash register and providing general customer assistance by performing the following duties in a convenience store/gas station setting.

Duties and Responsibilities

• Operate cash register and all point-of-sale equipment accurately & efficiently.
• Quickly and accurately scan and bag all items.
• Receive payment by cash, credit/debit cards, or gift cards in accordance with store procedures.
• Issue change, refunds, or credits due to customers with appropriate receipts for each transaction.
• Process merchandise returns and/or exchanges in accordance with store policies.
• Redeem food stamps and coupons if applicable.
• Follow all Company credit card, cash, merchandise handling policies, including lottery, tobacco sales, & gas station loyalty programs; vendor coupon & food stamps redemptions.
• Count money in cash drawer & coin box at the beginning and in the end of shift to ensure that amounts are correct and that there is adequate change.
• Calculate total payments received during the shift, and reconcile this with total cash sales according to the shift report.
• Provide excellent customer service to all customers.
• Provides and initiates assistance for customers as needed inside and outside the store at pumps.
• Resolve and report customer complaints tactfully and promptly.
• Maintain clean appearance of the store and all the equipment on a daily basis.
• Stock walk-in cooler and other racks or equipment as assigned by the Manager.
• Accept and check in vendor deliveries; pay by cash to cash vendors.
• Receive incoming telephone calls and takes accurate messages for appropriate person.
• Compile shift reports and other reports & records required by management.
• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
• Attend store meetings and training sessions as requested.
• Train new cashiers on approved company procedures.
• Place cash drops and transaction records into safe in accordance with store procedures on a daily basis.
• Report any problems or discrepancies to the Manager.
• Perform other related duties as assigned.

Education

• High School Diploma or Equivalent. Prior cashier experience helpful.