Cashier/Customer Service Representative-Frankstown Sunoco

SG II Group LLC; Pittsburgh (Allegheny County); On-site; USD 27,000 - 32,000; Full time

Job summary

SG II Group LLC is hiring for a cashier position in a convenience store/gas station setting. The role involves operating the cash register and POS equipment, scanning and bagging items, handling payments, and issuing receipts.

You will provide excellent customer service, assist customers at pumps, resolve complaints, and help maintain store cleanliness and stock levels. Prior cashier experience is helpful, and a high school diploma or GED is required.

Qualifications

• Cash handling accuracy and honesty in transactions.
• High level of customer service and responsiveness to shopper needs.
• Ability to operate POS terminals and process payments quickly and correctly.

Responsibilities

• Operate cash register and POS equipment accurately and efficiently.
• Scan and bag items, receive payment and issue receipts.
• Provide excellent customer service to all customers.
• Maintain store cleanlines and stock as assigned by the Manager.
• Train new cashiers on approved procedures.

Skills

Cash handling

Customer service

POS operation

Attention to detail

Communication

Education

High School Diploma or GED

Tools

Point-of-sale systems

Job description

Summary: Responsible for recording sales transactions on the cash register and providing general customer assistance by performing the following duties in a convenience store/gas station setting.

Duties and Responsibilities

include the following. Other duties may be assigned.

• Operate cash register and all point-of-sale equipment accurately & efficiently.
• Quickly and accurately scan and bag all items.
• Receive payment by cash, credit/debit cards, or gift cards in accordance with store procedures.
• Issue change, refunds, or credits due to customers with appropriate receipts for each transaction.
• Process merchandise returns and/or exchanges in accordance with store policies.
• Redeem food stamps and coupons if applicable.
• Follow all Company credit card, cash, merchandise handling policies, including lottery, tobacco sales, & gas station loyalty programs; vendor coupon & food stamps redemptions.
• Count money in cash drawer& coin box at the beginning and in the end of shift to ensure that amounts are correct and that there is adequate change.
• Calculate total payments received during the shift, and reconcile this with total cash sales according to the shift report.
• Provide excellent customer service to all customers.
• Provides and initiates assistance for customers as needed inside and outside the store at pumps.
• Resolve and report customer complaints tactfully and promptly.
• Maintain clean appearance of the store and all the equipment on a daily basis.
• Stock walk-in cooler and other racks or equipment as assigned by the Manager.
• Accept and check in vendor deliveries; pay by cash to cash vendors.
• Receive incoming telephone calls and takes accurate messages for appropriate person.
• Compile shift reports and other reports & records required by management.
• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
• Attend store meetings and training sessions as requested.
• Train new cashiers on approved company procedures.
• Place cash drops and transaction records into safe in accordance with store procedures on a daily basis.
• Report any problems or discrepancies to the Manager.
• Perform other related duties as assigned.

Education:

• High School Diploma or Equivalent. Prior cashier experience helpful.