Cashier & Customer Service Pro – Fast-Paced Front End

Whole Foods Market; Mason (OH); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Financial wellness

Job summary

Whole Foods Market in Mason, OH is seeking a friendly Customer Service & E-Commerce Team Member to assist customers at checkout, operate cash registers, bag groceries, and support the customer service desk. You will help maintain attractive displays and uphold the store’s service vision.

Responsibilities include processing transactions accurately, following cash handling procedures, assisting training, and helping move customers through checkout efficiently.

Qualifications

• Patience in dealing with customers and Team Members.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience with customers and team

Strong math skills

Clear communication

Team player

Attention to detail

Job description

Whole Foods Market in Mason, OH is seeking a friendly Customer Service & E-Commerce Team Member to assist customers at checkout, operate cash registers, bag groceries, and support the customer service desk. You will help maintain attractive displays and uphold the store’s service vision.

Responsibilities include processing transactions accurately, following cash handling procedures, assisting training, and helping move customers through checkout efficiently.