Cashier: Customer Experience & Sales Pro

JCPenney; Yuba City (CA); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Job summary

JCPenney in Yuba City, CA is seeking a Cashier to deliver customer service and drive sales at the checkout, while assisting with general operations and ensuring checkout standards.

You will greet customers, process transactions, handle returns, and support omnichannel initiatives, with attention to shrink/safety and attendance policies. This role includes the store discount and benefits package.

Qualifications

• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
• Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
• Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
• Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing.
• General Operations - Assists with Omnichannel efforts as needed.
• Performance Standards - Meets established performance standards for the role including iCAP, sales, service, productivity, and attendance.

Job description

JCPenney in Yuba City, CA is seeking a Cashier to deliver customer service and drive sales at the checkout, while assisting with general operations and ensuring checkout standards.

You will greet customers, process transactions, handle returns, and support omnichannel initiatives, with attention to shrink/safety and attendance policies. This role includes the store discount and benefits package.