Cashier & Customer Experience Champion

The TJX Companies, Inc.

Onalaska (WI)

On-site

USD 19,000 - 21,000

Full time

2 days ago
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Benefits offered by this job

Associate discount
401(k) Associate contributions
Credit union
Referral bonuses
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Adoption assistance
Scholarship program

Job summary

The TJX Companies, Inc. in Onalaska, WI is seeking aStore Associate to deliver outstanding customer service and keep the sales floor organized. You will interact with customers, process purchases, and support merchandising and store operations to meet program standards.

We offer a comprehensive benefits package and opportunities for growth within our global off-price retailer family. This role requires a flexible schedule and a team-oriented mindset.

Qualifications

  • Excellent customer service skills.
  • Flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store.
  • Model customer experience practices with internal and external customers.
  • Support a positive store culture with honesty, integrity, and respect.
  • Accurately ring up purchases/returns and count change per procedures.
  • Promote credit and loyalty programs.
  • Uphold merchandising standards and procedures.
  • Prepare merchandise for the sales floor following procedures.
  • Initiate and participate in store recovery as needed.
  • Maintain all organizational, cleanliness, and recovery standards.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support shrink reduction goals and safety programs.
  • Participate in safety awareness and maintain a safe environment.
  • Other duties as assigned.

Skills

Customer service
Flexibility
Communication
Organizational skills
Multi-tasking
Adaptability
Physical ability
Retail experience

Job description

The TJX Companies, Inc. in Onalaska, WI is seeking aStore Associate to deliver outstanding customer service and keep the sales floor organized. You will interact with customers, process purchases, and support merchandising and store operations to meet program standards.

We offer a comprehensive benefits package and opportunities for growth within our global off-price retailer family. This role requires a flexible schedule and a team-oriented mindset.

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