Cashier & Customer Experience Champion

Goodwill of South Central Wisconsin, Inc.; Madison (WI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Goodwill of South Central Wisconsin, Inc. is seeking a friendly Cashier in Madison. You will ring sales, handle transactions accurately, and help customers with a positive shopping experience.

In this role you’ll promote the Round-Up program, maintain a clean, safe sales floor, and support basic merchandising while upholding our core values. No prior experience is required; training will be provided to develop strong customer service skills.

Qualifications

• Ring sales on a cash register and use basic math to count money.
• Good interpersonal and customer service skills.
• No experience necessary to begin work in this role.

Responsibilities

• Provide best in class service by greeting customers, answering questions and inviting them to return
• Process transactions accurately, professionally, and efficiently
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
• Works the process by supporting production, rotation and 1 touch optimization
• Consistently perform all duties within the framework of our Core Values

Skills

Cash register operation

Customer service

Education

No experience required

Job description

Goodwill of South Central Wisconsin, Inc. is seeking a friendly Cashier in Madison. You will ring sales, handle transactions accurately, and help customers with a positive shopping experience.

In this role you’ll promote the Round-Up program, maintain a clean, safe sales floor, and support basic merchandising while upholding our core values. No prior experience is required; training will be provided to develop strong customer service skills.