Cashier & Customer Experience Champion

Goodwill Industries of South Central Wisconsin; Cannon Falls (MN); On-site; USD 27,000 - 38,000; Full time

Job summary

Goodwill of South Central Wisconsin is seeking a friendly cashier to support store operations and deliver exceptional customer service. You will process transactions accurately, greet shoppers, and help maintain a clean, welcoming sales floor.

This role emphasizes teamwork, reliability, and engagement with donors and customers to promote the organization’s mission and community impact. Flexible schedule and growth opportunities are available.

Qualifications

• No experience required
• Ability to ring sales on a cash register and use basic math to count money.
• Good interpersonal and customer service skills

Responsibilities

• Provide best in class service by greeting customers, answering questions and inviting them to return
• Process transactions accurately, professionally, and efficiently
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
• Works the process by supporting production, rotation and 1 touch optimization
• Consistently perform all duties within the framework of our Core Values

Skills

Cashier transactions

Customer service

Basic math

Tools

POS system

Job description

Goodwill of South Central Wisconsin is seeking a friendly cashier to support store operations and deliver exceptional customer service. You will process transactions accurately, greet shoppers, and help maintain a clean, welcoming sales floor.

This role emphasizes teamwork, reliability, and engagement with donors and customers to promote the organization’s mission and community impact. Flexible schedule and growth opportunities are available.