Cashier/Barista - Great Pay plus tips up to $25 per hour

Terroir Coffee; Boston (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Tips included

Job summary

George Howell Coffee in Boston seeks experienced cashiers and baristas to join the Lyrik Cafe on Newbury Street. You will serve coffee and espresso beverages to a diverse guest base, explain the menu, and ring orders accurately in a fast-paced setting.

Candidates should have 1+ year experience in barista or cashier roles, knowledge of coffee products and brew methods, and a friendly, reliable work ethic. Shifts are indoor café with opportunities to grow, and compensation starts at $25 per hour

Qualifications

• Experience as Barista, Server and/or Cashier
• 1+ years experience in fast casual dining
• Ability to serve coffee and espresso beverages in a consistent manner according to recipes
• Willingness to learn and follow recipes
• Excellent customer service and communication skills

Responsibilities

• Explain the menu and be well-versed in the products available
• Ensure guests are warmly received and engaged in sincere and friendly conversation
• Respond to questions/orders/concerns in a professional manner
• Anticipate guest and store needs by evaluating the environment and customers
• Craft beverages that adhere to the company's quality standards
• Accurately ring sales orders into POS system and count back change
• Restock retail shelves when necessary
• Routinely clean the bar area, retail shelves, floors, and equipment

Skills

latte art

flavor notes

espresso adjustments

coffee knowledge

customer engagement

Tools

Coffee Brewer

Pour Over Bar

Espresso Machine

Cash Register

Job description

George Howell Coffee is seeking baristas and cashiers to work at our Lyrik Cafe on Newbury Street

Currently we have three Boston locations - Boston Public Market, Godfrey Hotel, and our newest Cafe on Newbury Street in the Lyrik building.

George Howell Coffee offers an exciting workspace where aspiring or experienced baristas can begin or develop their journey in specialty, third wave coffee. We are an established name in our industry, locally owned and operated, and in addition to our amazing coffee specialise in highlighting locally procured treats to delight our guests!

We are looking for Experienced Cashiers / Baristas with the ability to serve coffee and espresso beverages in a consistent manner and according to recipes. Successful candidates must have the ability to provide quality customer service and demonstrate a knowledge of coffee products, brew methods, equipment, and tea products. Responsible for serving all products with friendly, individualized attention toward each guest. Experience with cashier duties or willingness to learn.

CORE TASKS

• In the Cashier role, the employee must be able to explain the menu and be well-versed in the products available
• Ensure guests are warmly received and welcomed and engaged in sincere and friendly conversation.
• Respond to questions/orders/concerns in a professional manner.
• Anticipate guest and store needs by constantly evaluating the environment and customers for clues.
• Facilitate easy dialogue regarding product offerings with customers.
• Actively participate in training sessions to advance your coffee education.
• Craft beverages that adhere to the company's quality standards.
• Communicate effectively with guests and co-workers
• Respond proactively to prevent negative guest service situations.
• Accurately ring sales orders into POS system and counts back change to the guests in a courteous and friendly manner.
• Restock retail shelves when necessary.
• Routinely clean the bar area (do not forget the steam wand), retail shelving, floors, windows, and grinders; vacuum, and take out the trash.

Requirements Section

Knowledge

• Experience as Barista, Server and/or Cashier

Skills

• Skilled at latte art or willing to learn
• Skilled at identifying and describing flavor notes or willing to develop palate
• Skilled at making in-the-moment adjustments to highlight the finest notes of our espresso, or willing to learn
• Passionate about developing knowledge of new beverage processes or excited to learn
• Able to engage guests to meet or help develop their enthusiasm for our products

Abilities

• Contagious energy that sets a positive example for other employees.
• Maintain a calm demeanor during periods of high volume.
• Self-motivated, learns quickly, and multitasks efficiently.
• Maintain punctual and consistent attendance.

Physical Characteristics (Physical attributes required with or without a reasonable accommodation)

• Maintain stationary (e.g., standing) for extended periods of time frequently and be on your feet for up to 8 hours per shift
• Move around the café throughout the day assisting staff and customers, as well as performing shift responsibilities constantly
• Move and lift supplies, equipment, boxes, and other items up to 50 pounds from the floor to shelves, under the counter, and up a set of stairs frequently
• Shift position in multiple directions to work all stations in the kitchen and behind the counter in the front of the house
• Reach items under counter and overhead on shelves frequently
• Tolerate exposure to cleaning solutions frequently

Tools Used (Equipment required for the position)

• Coffee Brewer
• Pour Over Bar
• Espresso Machine
• Cash Register

Compensation: $25 plus per hour including TIPS

Environmental Factors (Working conditions (inside or outside))

• Indoor fast-paced café setting

Credentials/Experience (Minimum Level Of Education, Experience, And Certifications)

• Experience as a barista or cashier in fast casual dining for 1+ years
• Ability to serve coffee and espresso beverages in a consistent manner according to recipes

Other Requirements (Items that do not fit other categories such as travel, weekends, nights, etc.)

• Weekends required - minimum one weekend date availability
• Compensation including hourly rate plus TIPS in the $25 per hour range.