Cashier and Customer Service Associate (Part-Time)

IKEA USA; Elizabeth (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company in retail as a part-time Sales Associate. You will ensure a positive shopping experience, assist with checkout, and foster customer loyalty. This role requires effective communication and problem-solving skills, with a commitment to creating genuine interactions.

Benefits

Generous paid time off

Paid parental leave (up to 16 weeks)

Retirement and bonus plans

Co-worker discount

Education assistance and learning programs

24/7 telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Provide an efficient and accurate checkout experience.
• Build loyalty by ensuring customers have a positive shopping experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

The hourly pay for this role is $19.15.
JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes, partial
HOURS – 12-20 hours per week. Saturday AND Sunday availability is required.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a full menu of benefits and perks to help everyone maintain work-life balance, be well, and plan for their future, including:
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment