Cashier – $15/hr.

Portillo's Inc.; Sterling Heights (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free shift meals

Career advancement

Educational benefits

Perks and discounts

Employee Assistance Program

Daily pay

Team appreciation

Health insurance options

Flexible time off

401(k) with company match

Paid life insurance

Beef Stock stock purchase plan

FSAs

Voluntary benefits

Job summary

Portillo’s in Sterling Heights, MI, is hiring team members to greet guests, describe our menu, and provide fast, friendly service. You’ll take orders and payments both at the counter and in the drive-thru, work with urgency to keep lines moving, and collaborate with teammates to ensure a positive guest experience.

With base pay of $15 per hour plus available incentives and a broad benefits package for full-time team members, Portillo’s offers opportunities for growth, flexible scheduling, meals,

Qualifications

• Greet guests with a friendly smile and provide customer service.
• Describe menu items and answer questions.
• Accurately take orders and payments at the counter and in the drive-thru.
• Work with urgency to keep long lines moving.
• Be a team player and help guests and fellow team members.

Responsibilities

• Take catering and take-out orders by phone and in person.
• Ensure online, catering, and phone orders are accurate and processed correctly.
• Assist guests with special events planning and beverage service if needed.
• Maintain a clean and welcoming workspace throughout shift.

Job description

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Greet our guests with a friendly smile and provide BUN-believable customer service.

Describe our delicious menu items and answer any questions the guest may have.

Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.

Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.

Work as a team player to help and serve others (team member and guests).

Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!

Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What’s in it for you?

Hot dog! The pay rate for this role is $15 per hour. This position is also served with:

An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*

Free shift meals

Career advancement opportunities – we’re growing!

Educational benefits

Perks and discounts – access to hundreds of discounts from movie tickets to gym memberships and more

Free counseling and support resources through our Employee Assistance Program (EAP)

Daily Pay: Access your pay when you need it!

Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan

A flexible time off program

Our 401(k) with company match

Paid life insurance

Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock

Flexible Spending Accounts – healthcare and dependent care

Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

*Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans Encouraged to apply

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.