Cashier - $17.25/hr.

Portillo's; Kalamazoo (MI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Free shift meals

Career advancement

Educational benefits

Employee discounts

EAP

Daily Pay

Franks a Lot appreciation

Job summary

Portillo's is hiring a cashier to greet guests, take orders, and process payments in a fast-paced environment. You will describe menu items, answer questions, and assist guests at both the counter and drive-thru.

This role emphasizes teamwork, accuracy, and cheerful engagement with guests. Benefits include flexible schedules, shift meals, career advancement opportunities, educational benefits, and various discounts.

Responsibilities

• Greet guests with a friendly smile and provide excellent customer service.
• Describe menu items, answer questions, take orders and payments at the counter and drive-thru.
• Work with urgency to keep lines moving and assist team members as needed.
• Pass out food orders, coordinate order numbers, and help guests plan events or catering.
• Handle catering and take-out orders by phone, verify accuracy and process payments.

Job description

Job Description

At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier Responsibilities Include

Greet our guests with a friendly smile and provide BUN-believable customer service.

• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
• Work as a team player to help and serve others (team member and guests).
• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!
• Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

Job Description

At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier Responsibilities Include

Greet our guests with a friendly smile and provide BUN-believable customer service.

• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
• Work as a team player to help and serve others (team member and guests).
• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!
• Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What’s in it for you?

Hot dog! The pay rate for this role is $17.25 per hour. This position is also served with:

• An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*
• Flexible schedules
• Free shift meals
• Career advancement opportunities - we're growing!
• Educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Free counseling and support resources through our Employee Assistance Program (EAP)
• Daily Pay: Access your pay when you need it!
• Monthly "Franks a Lot" Team Member appreciation

Benefits

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan
• A flexible time off program
• Our 401(k) with company match
• Paid life insurance
• Beef Stock - our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo's stock
• Flexible Spending Accounts - healthcare and dependent care
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• Learn more about our benefits here
• Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
• Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans Encouraged to apply

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.