Team Member – $15/hr.

Portillo's Inc.; Sterling Heights (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free shift meals

Career advancement

Educational benefits

Discounts (Employee discounts)

EAP access

Daily pay

Health insurance options

Job summary

Portillo’s Inc. in Sterling Heights, MI is hiring team members to greet guests, take orders, and prepare meals in a fast-paced environment. Both inside and Drive-Up positions are available, with training provided.

You will handle order writing and payments, while ensuring accuracy and customer satisfaction. The role emphasizes teamwork, food preparation, and maintaining clean work areas throughout your shift.

Qualifications

• Greet guests warmly and provide accurate order taking.

Responsibilities

• Greet our guests with a smile and take orders and payments quickly and accurately.
• Handle inside and drive-up orders; take phone or catering orders as needed.
• Prepare food to Portillo’s quality standards and keep a clean, sanitary workspace.
• Cook items as ordered, following recipes and maintaining sanitation.
• Follow recipes to create fresh salads and maintain a clean prep area.

Job description

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo’s, we’re looking for team members to join our family! At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.

Job Summary:

Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available.

Take phone orders or catering orders to help our guests plan their special events.

Give out completed orders to guest by calling out numbers with a rhyme. (#29, it’s time to dine!)

Prepare food to our high-quality standards and maintain a clean and sanitary workspace.

Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follow provided recipes and upholds the Portillo’s standard. Ensure proper sanitation practices are in place.

Follow the recipes provided to create eye-catching, fresh, made-to-order salads and maintain a clean workspace.

What’s in it for you?

Hot dog! The pay rate for this role is $15 per hour. This position is also served with:

An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*

Free shift meals

Career advancement opportunities – we’re growing!

Educational benefits

Perks and discounts – access to hundreds of discounts from movie tickets to gym memberships and more

Free counseling and support resources through our Employee Assistance Program (EAP)

Daily Pay: Access your pay when you need it!

Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan

A flexible time off program

Our 401(k) with company match

Paid life insurance

Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock

Flexible Spending Accounts – healthcare and dependent care

Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

*Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans are encouraged to apply.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.