Cashier

Home Depot; Wyoming (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Home Depot is seeking a Head Cashier to oversee cashier operations and support Front End Associates. The role includes expediting price checks, approving POS transactions, and ensuring fast, friendly, accurate and safe service for customers.

The position emphasizes coaching, supervising and training staff, with a preference for 1+ years of cashier experience. Equal opportunity employment is stated in company policy.

Qualifications

• Customer service experience helpful.
• Ability to coach and train other Front End Associates.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain Self-Checkout area.
• Provide first-level escalation for customer issues.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Customer service

Coaching

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.