Cashier

Uppercrust Inc. D.B.A. Today's Pizza; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Today’s Pizza in Washington, DC, is seeking a friendly Cashier to be the face of the restaurant. You will handle orders, process payments, and ensure accurate orders in a fast-paced setting.

You will greet customers, describe menu items, and manage modifications with care. The role requires standing, a positive attitude, and teamwork with kitchen and FOH staff.

Qualifications

• Previous cashier or front-of-house experience in a restaurant.
• Basic math skills and cash handling.
• Friendly, customer-first attitude.
• Ability to stay calm during peak hours.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Greet customers and take accurate orders, including dietary modifications.
• Ring up orders using POS and handle cash, card, and mobile payments.
• Balance cash drawer at start/end of shift and provide receipts.
• Coordinate with kitchen and staff to ensure timely, accurate orders.
• Keep front counter, beverage station, and dining area clean and stocked.
• Assist with opening/closing procedures and packing orders for takeout/delivery.

Skills

Cash handling

Customer service

Communication

Attention to detail

Multitasking

Food service

Stamina

Tools

POS system

Job description

As a Cashier at Today’s Pizza, you are the first point of contact for our customers and the face of our restaurant. You will be responsible for processing transactions, taking precise orders, and providing exceptional hospitality in a fast-paced environment. Because our menu features highly specialized gourmet items—from jerk chicken and oxtail pizzas to salmon and shrimp pies—a deep understanding of our unique offerings and a sharp eye for order accuracy are essential to success in this role.

Key Responsibilities

Customer Service & Order Management

Warmly greet every customer as they enter the restaurant or approach the counter.

Master the menu to accurately describe our signature specialty pizzas, our range of non-pork meat options, and our specific cooking style (educating customers that our pizzas are baked, not wood-fired).

Take phone, online, and in-person orders with a high degree of accuracy, paying strict attention to specific customer modifications (e.g., ensuring "no onions" or "no peppers" requests are clearly communicated to the kitchen).

Address customer inquiries, resolve minor complaints gracefully, and escape complex issues to the Manager on duty.

Point of Sale (POS) & Cash Handling

Accurately ring up orders using the restaurant's POS system.

Process cash, credit card, and mobile payments securely and efficiently.

Balance the cash drawer at the beginning and end of each shift, ensuring all transactions are properly accounted for.

Provide correct change and receipt to every customer.

Front-of-House Operations & Team Collaboration

Collaborate closely with the Kitchen Manager and back-of-house staff to ensure orders are prepared correctly and expedited quickly.

Maintain a clean, organized, and fully stocked front counter, beverage station, and dining area throughout the shift.

Assist with opening and closing procedures, including wiping down surfaces, restocking receipt paper, and preparing the register area for the next shift.

Package orders securely for takeout and delivery, ensuring all sauces, sides, and utensils are included.

Qualifications & Skills

Prior experience as a cashier, barista, or front-of-house team member in a restaurant environment is strongly preferred.

Basic math skills and comfort handling cash and calculating change accurately.

Strong verbal communication skills and a friendly, customer-first attitude.

Ability to remain calm, organized, and detail-oriented during peak rush hours.

Willingness to learn the intricacies of a specialized gourmet pizza menu.

Ability to stand for extended periods and lift up to 25 pounds as needed.

Working Conditions

Fast-paced, dynamic restaurant environment.

Requires flexible availability, which may include evenings, weekends, and holidays depending on business needs.