Cashier

The Kroger Co.; Vincennes (IN); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

The Kroger Co. in Vincennes, IN is seeking a Cashier/Checker to deliver outstanding customer service and maintain a safe, clean environment. You will greet customers, process transactions, and apply store policies with integrity across the checkout area.

Responsibilities include operating the POS, handling various payment methods, sticking to cash limits, staying current with ads, and ensuring food safety guidelines are followed. A friendly, patient approach is essential.

Qualifikationen

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Aufgaben

• Greeting, engaging and assisting customers in the check lane.
• Process customer transactions quickly, accurately, and efficiently.
• Understand POS system and handle tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC, rain checks, coupons) per policy.
• Adhere to cash handling limits and work to prevent loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and notify if repairs are needed.
• Create a welcoming environment by answering product questions across the store.
• Comply with local, state, and federal laws and company guidelines.
• Work cooperatively in high paced and sometimes stressful environments.
• Handle conflicts in a calm, respectful manner.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Assist minors, individuals with special needs, and older adults via direct interaction.
• Fulfill the essential functions of the position with or without reasonable accommodation.

Kenntnisse

Customer service

Communication skills

Basic math

Jobbeschreibung

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.