Cashier

The Kroger Co.; Lexington (KY); In loco; USD 17.000 - 21.000; Part-time

Descrizione del lavoro

The Kroger Co. is hiring for a cashier role in Lexington, KY. You will deliver outstanding customer service, operate the checkout with the POS system, and handle a variety of tender types while maintaining safety and cleanliness in a fast-paced environment.

Join a team that emphasizes respect, integrity, and safety, and help customers feel valued as you assist with product questions and promotions across the department and store.

Competenze

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Mansioni

• Greeting and assisting customers at the check lanes in a visible and welcoming manner.
• Process customer transactions quickly, accurately, and efficiently.
• Understand the POS system and handle cash, checks, credit/debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons and checkout procedures as per policy.
• Adhere to cash handling limits and work to prevent loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and notify management of repairs needed.
• Create a welcoming environment and answer questions about products in-store.
• Comply with local, state, and federal laws and company guidelines.
• Maintain composure in fast-paced or stressful situations.
• Handle conflicts calmly and cooperatively.
• Be honest and protect customer and business information.
• Follow directions and seek help to resolve issues.
• Support minors, individuals with special needs, and older adults as needed.
• Perform essential functions of the job with or without reasonable accommodation.

Conoscenze

Customer service

Effective communication

Basic math

Descrizione del lavoro

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.