Cashier

CVSR; Valley View (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Cuyahoga Valley Scenic Railroad seeks a personable concessions and merchandise team member to service onboard and at remote locations. Duties include handling cash, operating a POS, stocking, and assisting volunteers during events.

This role requires strong customer service, accuracy, and the ability to work varied shifts on trains and at stations. Ideal candidates have a HS diploma or GED, cashier experience, reliable transportation, and the physical ability to lift up to 40 pounds.

Qualifications

• High School diploma or GED required.
• Preferred: 2 years cashier experience.
• Strong customer service skills and attention to detail.
• Good written and verbal communication; active listening.
• Able to work days, nights, and weekends.
• Must have own transportation and valid driver's license.

Responsibilities

• Checkout customer and volunteer transactions on POS.
• Record comps and discounts accurately.
• Handle money and balance drawer at end of shift.
• Complete end-of-day drawer reporting and balance POS locations.
• Assist with onboard inventory and event distribution.
• Load/unload train with food, beverage and merchandise.
• Restock shelves and maintain clean work areas.
• Prepare and serve items (e.g., hot dogs, popcorn, coffee).
• Provide excellent customer service and mentor volunteers.

Skills

Customer service

Communication

Attention to detail

Flexibility

Cashier experience

Physical stamina

Driver's license

Education

High School diploma or GED

Tools

POS System

Job description

GENERAL SUMMARY

Cuyahoga Valley Scenic Railroad (CVSR) seeks candidate with strong customer service background to handle concessions and merchandise sales onboard the train and at remote locations.

RESPONSIBILITIES

• Checkout customer and volunteer transactions on cash register (POS System)
• Appropriately record all staff approved comps and discounts
• Accurately handle money in transactions and in counting register drawer
• Complete end of day drawer reporting and balancing of POS locations
• Assist with onboard inventory and distribution for any special programs or events
• Load and unload train of food, beverage and merchandise
• Restock shelves throughout shift
• Complete daily inventory and reports documenting sales
• Serve alcoholic beverages in compliance with Ohio liquor laws
• Prepare food and drink items such as hot dogs, popcorn, and coffee
• Clean work areas as needed; wash and sanitize equipment necessary for food service
• Remove all trash at end of shift from concession areas
• Serve as a team leader and mentor to volunteers working in onboard service positions
• Provide a positive and polite customer experience, answering questions about merchandise and events
• Resolve customer service issues with professional manner and report to CVSR staff as necessary
• Perform other duties as assigned

REQUIREMENTS

• 19 years of age or older
• High School diploma or GED
• Preferred: minimum of 2 years of cashier experience
• Strong customer service skills
• Attention to detail and excellent organizational skills
• Strong written and verbal communication skills; listening skills
• Must have flexibility to work on days, nights, and weekends
• Ability to stand, sit and/or walk on moving trains for prolonged periods of time
• Ability to lift and/or move up to 40 pounds
• Must have own transportation and willing to work both outdoors and in office settings
• Possess a valid state-issued driver's license