Cashier

The Home Depot; Town of Florida (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is looking for a Head Cashier in Town of Florida. This role involves providing exceptional customer service, managing cash transactions, and supporting other Cashiers. The ideal candidate will help train and coach new hires while ensuring compliance with company policies. Strong customer service and problem-solving skills are essential. This position offers an excellent opportunity to lead a front-end team in a retail environment.

Qualifications

• 1+ years of experience as a Cashier preferred.
• Strong customer service focus.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide fast, friendly service at the checkout.
• Support Cashiers and assist customer issues.
• Participate in coaching and training new Cashiers.

Skills

Customer service skills

Ability to handle cash transactions

Problem-solving skills

Ability to train and coach others

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.