Cashier

The Home Depot; Elyria (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

A major home improvement retailer in Elyria, Ohio, is seeking a Head Cashier who plays a crucial role in customer service. They will provide fast and friendly service, manage the checkout process, and train new Cashiers. Candidates should have at least 1 year of cashiering experience. This position involves monitoring the self-checkout area and ensuring a high standard of service. Join us to lead a team while contributing to a great shopping experience.

Qualifications

• 1+ years of Cashier experience is preferred.
• Ability to provide fast and friendly service.
• Experience in training new team members.

Responsibilities

• Provide fast, friendly service at the checkout.
• Monitor and maintain the Self-Checkout area.
• Assist in the supervision and training of Cashiers.
• Escalate issues as needed and assist in supervising and coaching Front End Associates.
• Train new Cashiers using available tools and policies to minimize shrink.

Skills

Customer service

Coaching and training

Point of Sale transaction approval

Product knowledge

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.