Cashier

The Home Depot; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Louisville, KY seeks a Head Cashier to lead front-end operations, process transactions, and mentor Cashiers.

You will monitor Self-Checkout, expedite price checks, approve POS transactions and markdowns, and ensure policy compliance to minimize shrink. The role involves coaching and training teammates and supporting store leadership.

Qualifications

• Head Cashier preferred: 1+ year cashier experience.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and maintain the Self-Checkout area.
• Expedite price checks and approve POS transactions and markdowns for mainline registers and Self-Checkout.
• Provide first-level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.
• Participate in training of new Cashiers and use tools to coach others.

Skills

Customer service

Cashier experience

Coaching

Train others

Tools

POS system

Self-Checkout monitoring

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.