Cashier

The Home Depot; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in the United States is seeking a Head Cashier for their store in New York, Town of Florida. The role involves delivering exceptional customer service, processing transactions, and mentoring new Cashiers. Candidates should have over a year of experience as a Cashier and the ability to assist with training and supporting team members. This position offers an opportunity to grow in a supportive retail environment.

Qualifications

• 1+ years of experience as a Cashier or in a customer service role.
• Ability to coach and develop new Cashiers.
• Strong product/project knowledge to assist customers.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process Checkout and Return transactions efficiently.
• Support other Cashiers and assist customer issues.

Skills

Customer service

Cash handling

Team leadership

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.