Cashier

Workstream; Randallstown (MD); On-site; USD 17,000 - 22,000; Part time

Job summary

WingStop in Randallstown, MD is seeking a cashier to take orders, handle payments, and ensure guests receive accurate, timely service.

The role requires handling cash, upselling menu items, resolving customer questions, and maintaining a clean front-of-house while following safety guidelines. This entry-level position emphasizes teamwork, reliability, and courtesy to guests.

Qualifications

• POS system experience required or preferred
• Cash handling accuracy and accountability
• Professional and courteous under stress
• Strong interpersonal and communication skills
• Integrity and honesty essential for role and team

Responsibilities

• Greet customers and handle in-person and phone orders.
• Upsell items and maintain knowledge of the menu and promotions.
• Process transactions accurately and verify age for alcohol.
• Answer questions and recommend menu items.
• Ensure orders are prepared accurately and on time.
• Balance register at end of shift and prepare for next shift.
• Maintain a clean and stocked front-of-house area.
• Follow safety and sanitation guidelines and promote workplace safety.
• Present a professional appearance per Uniform Standards.
• Address customer complaints and route to manager when needed.
• Leave guests with a positive WingStop experience.

Skills

POS familiarity

Cash handling

Interpersonal skills

Professionalism

Integrity & honesty

Education

Food Handler Certification

Job description

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties and Responsibilities::

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities::

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information::

• Cashier and restaurant experience a plus!
• Food Handler Certification required

3524 Brenbrook Dr suite 10, Randallstown, MD 21133, USA