Cashier

The Home Depot; Maryville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Maryville, Tennessee, is seeking a Head Cashier to deliver exceptional customer service by managing checkout processes and training new staff. The ideal candidate will have strong cash handling skills and over a year of experience in a cashier role. Responsibilities include processing transactions, addressing customer issues, and ensuring the efficiency of self-checkout operations. This role offers the opportunity to lead a team while delivering a friendly shopping experience.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast and friendly service.
• Familiarity with Point of Sale systems.

Responsibilities

• Provide customer service at checkout and self-checkout.
• Process transactions accurately and efficiently.
• Support and train new Cashiers.

Skills

Customer service

Cash handling

Training and coaching

Problem-solving

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.