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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, coupons, and loyalty offers according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow all food safety regulations and guidelines.
- Reinforce safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment, assisting customers with questions about products.
- Follow all applicable laws and company policies.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers across Oregon, Washington, Idaho, and Alaska. We pride ourselves on diversity, innovation, and creating positive experiences for our customers, communities, and team members.
Benefits
We offer comprehensive benefits supporting your physical, emotional, and financial well-being, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling and paid time off
- Employee Assistance Program and financial coaching
- Associate discounts
- Tuition reimbursement and educational programs
- Opportunities for growth and development
Additional Information
Position is entry level, part-time, in retail industry. The final pay rate is determined at store level based on experience.