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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, work honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and promotions.
- Follow all food safety regulations and guidelines.
- Reinforce safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers and assist with product questions.
- Comply with all relevant laws and company policies.
- Work effectively in a fast-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. We serve customers in 59 stores across Washington and Oregon. As part of Kroger, we aim to feed the human spirit by creating diverse, innovative experiences for customers, communities, and employees.
What You’ll Receive From Us
- Comprehensive health benefits, including medical, dental, vision, and prescriptions.
- Flexible scheduling, paid time off, and holiday/sick pay.
- Emotional and financial support resources, including counseling and financial coaching.
- Associate discounts on various products and services.
- Tuition reimbursement up to $21,000 and career growth opportunities.
Additional Benefits
- Health & Well-being: healthcare, paid time off, mental health resources.
- Financial: 401(k), life insurance, bonuses, discounts.
- Growth & Development: tuition assistance, training, career advancement.
Employment Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industry: Retail
Apply now to join our team and help us make a difference in our communities!