Join to apply for the Cashier role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to the company's cash handling limits and work to control loss honestly and effectively.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current, upcoming, seasonal, and special ads.
- Comply with all food safety regulations and guidelines.
- Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers and assist with product inquiries.
- Follow all local, state, federal laws, and company policies.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential job functions with or without reasonable accommodation.
Qualifications
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience
- Customer service experience
- Experience as a Bagger or Courtesy Clerk