Cashier

Din Tai Fung North America; Santa Clara (CA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

Health Savings Account (HSA)

401(k) Plan with company match

Employee meal discounts

Growth opportunities

Employee Assistance Program

Job summary

Din Tai Fung North America is hiring a friendly Cashier at our Santa Clara location to process payments and keep guest interactions smooth. You will handle in-restaurant and takeout payments, assist with phone orders, and support the team to ensure fast, accurate service.

Prior experience is welcome but not required; a positive attitude and reliability are essential. Training is provided, and advancement opportunities are available within the hospitality group, with benefits including

Qualifications

• Experience is preferred but not required.
• Able to stand for long periods of time.
• Positive and professional attitude.

Responsibilities

• Handle payment transactions accurately.
• Manage takeout orders and assist with pickups.
• Answer guest phone questions and take orders.

Skills

Customer service

Communication skills

Friendly demeanor

Job description

As a Cashier, you play an important role in keeping the restaurant running smoothly and ensuring guests have a seamless experience from start to finish. In this role, you handle payment transactions for guests throughout the restaurant with accuracy and efficiency while maintaining a friendly and welcoming presence.

Cashiers are also responsible for managing takeout orders, helping ensure orders are organized and ready for pickup, and answering guest phone calls to assist with questions or orders. With strong attention to detail and great communication skills, you help keep service flowing while supporting both guests and the restaurant team.

WHY JOIN DIN TAI FUNG?

Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.

LOCATION:

2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)

INTERVIEW EXPECTATIONS:

The first step in our interview process is participating in a required one-way video interview recording. Please note, candidates who do not complete this portion of the interview process will not be able to move forward.

PAY RATE FOR CASHIER:

$18.20/hour + Estimated $13.00 - $14.00/hour in Tips

Benefits And Perks

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

Job Requirements For Cashier

We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment.

• Experience preferred but not required
• Flexible Work Schedule
• Ability to stand for long periods of time
• Positive and Professional Attitude

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally

Equal Opportunity Employer

Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.

U.S. Employment Eligibility

In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.