Benefits:
- Opportunity for advancement
- Training & development
- Employee discounts
Company Overview
Shells is a locally‑owned restaurant group that serves fresh seafood in a fun, no‑frills environment! We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training/developing from within our ranks for those who are looking for a career in the industry!
Benefits/Perks
- Monday(s) off
- Health insurance
- Dental insurance
- Vision insurance
- Employee meals
- Flexible schedules
Responsibilities
Before Shift
- Stocks carryout supplies and forms.
- Count cash drawer to ensure it is proper amount.
During Shift
- Opens door & greets guests entering the restaurant with a friendly “Big Hello”.
- Gauges an accurate waiting period when restaurant becomes full.
- Answers incoming phone calls.
- Takes carry‑out orders from call‑in and walk‑in guests.
- Prepares carry‑out orders for pickup including condiments.
- Takes payment for carryout orders and enters in POS.
- Makes guests comfortable in waiting area, serving a beverage if necessary.
- When time permits, assists servers with miscellaneous requests such as picking up plates from tables or running condiments to a table.
- Tracks carryout ticket times to keep quote time accurate.
- Organizes the carryout station and maintains stocking levels.
- Thanks guests when they are leaving to ensure and promote return visits.
- When time permits, can assist servers with rolling of silverware.
Closing
- Cashes out and balances cash drawer with a manager.
- Sweeps floor in carryout area.
Minimum Requirements
- High school or GED equivalent preferred.
- Previous hostess experience a plus.
- Previous experience in retail, hospitality, or customer service industry preferred.