Cashier

The Home Depot; Sacramento (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Sacramento is looking for a Head Cashier. The role involves providing exceptional customer service, processing transactions at checkout and the returns counter, and supervising and training Cashier staff. Ideal candidates will have over a year of experience in a cashier position and will actively support cashiers in their daily tasks, ensuring a high standard of service is maintained for all customers.

Qualifications

• 1+ years of Cashier experience.
• Proficient in customer service and transaction processes.
• Ability to coach and train new Cashiers.

Responsibilities

• Provide fast, friendly, accurate, and safe service.
• Process Checkout and Return transactions.
• Assist in supervision and training of Cashiers.

Skills

Customer service

Product knowledge

Team leadership

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.