Cashier

The Home Depot; Honesdale (Wayne County); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading home improvement retailer in Wayne County is seeking a Head Cashier to enhance customer service experiences. This role involves processing transactions, training new Cashiers, and managing the Self-Checkout area. Candidates should have at least 1 year of Cashier experience and a strong desire to support customers. The position offers a critical role in driving sales and ensuring compliance with policies and procedures.

Qualifications

• 1+ year of Cashier experience preferred.
• Ability to coach and train new Cashiers.
• Strong communication and customer service skills.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain Self-Checkout area.
• Assist in training and coaching other Front End Associates.
• Identify selling opportunities through product knowledge.
• Follow policies to minimize shrink.
• Escalate customer issues to Head Cashier as needed.
• Assist in supervising, coaching and training of Front End Associates.
• Participate in training of new Cashiers and use tools to coach.
• Support price checks and approve POS transactions and markdowns.

Skills

Customer service

Product knowledge

Point of Sale transactions

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.