Cashier

The Home Depot; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 35,000; Full time

Job summary

A home improvement retailer in Wilkes-Barre is seeking a Cashier to provide excellent customer service and manage checkout operations. The role involves handling transactions, supporting Self-Checkout, and coaching new Cashiers. The preferred candidate should have over a year of cashier experience, ensuring a friendly and efficient service. If you're passionate about helping customers and can work in a fast-paced environment, consider joining our team.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast and friendly service.
• Proactive in seeking product knowledge.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Support and train new Cashiers.

Skills

Customer service

Point of Sale transactions

Coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.