Cashier

Home Depot; Reston (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

A major home improvement retailer in Great Falls Crossing is seeking a Cashier to provide fast, friendly, and accurate customer service. Responsibilities include processing transactions and maintaining the Self-Checkout area while supporting the training of new Front End Associates. The ideal candidate has at least 1 year of cashier experience. This role is crucial in minimizing shrink and ensuring customer satisfaction.

Qualifications

• 1+ years of Cashier experience preferred.

Responsibilities

• Process Checkout and/or Return transactions accurately and efficiently.
• Monitor and maintain the Self-Checkout area.
• Proactively seek product knowledge to provide customers with information.
• Follow policies and procedures to minimize shrink.
• Assist in supervision, coaching and training of Front End Associates.

Job description

Overview

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.

Responsibilities

• Process Checkout and/or Return transactions accurately and efficiently.
• Monitor and maintain the Self-Checkout area.
• Proactively seek product knowledge to provide customers with information and identify selling opportunities.
• Follow policies and procedures to minimize shrink.
• Support cashiers by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental (Head Cashier responsibilities).
• Provide first-level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates; participate in training new Cashiers and use available tools to coach and develop others.

Qualifications

• Head Cashier preferred: 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.