Cashier

Home Depot; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Austin is seeking a Head Cashier to provide fast and friendly service while processing transactions. The role includes training and coaching new Cashiers, ensuring customer satisfaction, and maintaining a smooth retail operation. Candidates should have at least 1 year of Cashier experience and a commitment to excellent customer service.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast and friendly service.
• Proficient in monitoring and maintaining Self-Checkout area.

Responsibilities

• Process Checkout and Return transactions.
• Supervise, coach, and train new Cashiers.
• Assist in customer issue escalations.

Skills

Customer service

Checkout processing

Product knowledge

Job description

Overview

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.

Head Cashier Responsibilities

A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Qualifications

The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.