Cashier

The Home Depot; Plano (TX); On-site; USD 16,531 - 20,664; Full time

Job summary

A major home improvement retailer in Plano, Texas, is seeking a Cashier who plays a key role in providing customer service by processing transactions and maintaining the Self-Checkout area. The successful candidate will assist with the training and coaching of new Cashiers and ensure compliance with policies to minimize shrink. Preference is given to applicants with over 1 year of Cashier experience. This position emphasizes customer engagement and service quality.

Qualifications

• 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate, and safe service to customers.
• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Assist in supervision, coaching, and training of new Cashiers.

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.