Cashier

The Home Depot; Brentwood (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Tennessee is seeking a Head Cashier to provide exceptional customer service and oversee Cashiers. The role involves processing transactions, maintaining the Self-Checkout area, and supporting the training of new staff. Candidates should have at least 1 year of cashier experience. This position offers opportunities for growth in a dynamic retail environment.

Qualifications

• 1+ years of experience as a Cashier is preferred.
• Ability to provide fast and friendly customer service.
• Proficient in handling transactions and resolving customer issues.

Responsibilities

• Process Checkout and Return transactions efficiently.
• Monitor and maintain the Self-Checkout area.
• Assist in training and coaching new Cashiers.

Skills

Customer service

Cash handling

Product knowledge

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.