Cashier

The Home Depot; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Baton Rouge is seeking a Head Cashier to provide exceptional customer service and oversee cashier duties. The successful candidate will have over a year of experience in cashier roles and be responsible for processing transactions, coaching other cashiers, and ensuring smooth operations at the checkout area. This position requires a friendly demeanor and a proactive approach to service and product knowledge.

Qualifications

• 1+ years of experience as a Cashier.
• Ability to provide fast, friendly, accurate service.
• Proactive in seeking product knowledge.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Support Cashiers by expediting price checks.

Skills

Customer service

Transaction processing

Supervision

Coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.