Cashier

Paradise Bakery and Caf; Omaha (NE); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading establishment in the restaurant sector is hiring a Cashier. The role involves providing exceptional customer service, managing transactions, and ensuring a welcoming environment. Ideal candidates will possess strong customer service skills and thrive in a fast-paced setting.

Qualifications

• Ability to stand for extended periods and work in a fast-paced environment.
• Basic math skills and familiarity with POS systems are a plus.

Responsibilities

• Greet guests, assist with menu inquiries, and provide excellent customer service.
• Accurate transaction processing using the POS system and managing cash handling.

Skills

Customer Service

Attention to Detail

Job description

Reports To : Front of House Manager / General Manager

RESPONSIBILITIES :

• Customer Service : Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere. Assist customers with their orders, assist with payments, answer questions about the menu, and ensure a positive guest experience.
• Transaction Processing : Accurately process customer transactions using the point-of-sale (POS) system. Handle cash, credit, and debit card payments, ensuring all transactions are completed efficiently and correctly.
• Order Management : Coordinate with kitchen staff to ensure orders are communicated accurately and delivered promptly. Provide customers with order status updates and assist with any special requests.
• Product Knowledge : Maintain an in-depth knowledge of the menu, including ingredients, dietary restrictions, and promotions.
• Cash Handling : Manage the cash drawer, follow all cash handling procedures and report any discrepancies to the manager.
• Cleanliness and Maintenance : Keep the cashier station clean, organized, and stocked with necessary supplies. Ensure that all guest-facing areas are tidy and presentable.
• Support to Other Areas : Assist with other front-of-house duties as needed, including seating guests, running food, and bussing tables during busy periods.
• Health and Safety Compliance : Follow all health, safety, and sanitation guidelines, including proper food handling and hygiene practices. Adhere to all company policies regarding safety and cleanliness.
• Company Policies : Adhere to all company guidelines and policies as outlined in the employee handbook, including health standards, conduct, and safety procedures.

OTHER DUTIES AND RESPONSIBILITIES :

• Maintain superior attendance and punctuality, ensuring you are ready to assist customers and support the team.
• Communicate effectively with the kitchen, management, and other staff members to ensure a smooth operation.
• Handle any customer inquiries or complaints with professionalism and escalate issues to the manager as needed.

QUALIFICATIONS :

• Physical Requirements : Ability to stand for extended periods, work in a fast-paced environment, and lift up to 20 lbs.
• Work Environment : Busy restaurant environment with moderate noise levels and varying guest traffic.
• Skills : Strong customer service skills, attention to detail, and the ability to handle transactions accurately and efficiently.
• Experience : Previous experience as a cashier or in a customer service role is preferred but not required. Basic math skills and familiarity with POS systems are a plus.