Cashier

D&B Supply; Northern (KY); Hybrid; USD 19,000 - 22,000; Full time

Job summary

D&B Supply in Kentucky is seeking a friendly, customer-focused cashier/retail associate to greet customers, operate the checkout, and process payments.

You will advise on merchandise, maintain accurate cash handling, bag items, and provide carry-out service while keeping the store clean. This role requires a HS diploma or GED, ability to stand for long periods, and lifting up to 50 pounds. Prior cashier experience preferred; training on POS provided.

Qualifications

• Proven work history in providing customer service.
• Ability to calculate numbers and ensure correct entries.
• Ability to clearly communicate policies and procedures to customers.
• Ability to maintain confidentiality of records and information.

Responsibilities

• Greet customers entering the store.
• Answer questions and provide information on store merchandise.
• Establish or identify prices of goods and tabulate bills.
• Compute and record totals of transactions.
• Receive payment by cash, check, credit card, voucher, or debit.
• Validate check payments by requesting driver’s license information.
• Issue receipts, refunds, credits or change due to customers.
• Bag or box merchandise for customers.
• Count money in cash drawers at the start of shifts.
• Maintain clean and orderly checkout areas.
• Process merchandise returns and exchanges.
• Resolve customer complaints in a courteous manner.
• Assist in stocking shelves and marking prices.
• Answer telephone.
• Other duties as assigned by store management.

Skills

Customer service

Numerical accuracy

Communication

Confidentiality

Education

High School diploma or GED

Tools

Cash register system

POS software

Job description

Description

Provides customer service by receiving and recording cash and charge payments for goods and services provided by the store.

Essential Functions/Duties:

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Establish or identify prices of goods, services, and tabulate bills using calculators, cash registers, or optical price scanners.
• Compute and record totals of transactions.
• Receive payment by cash, check, credit card, voucher, or automatic debit.
• Validate check payments by requesting driver’s license information.
• Issue receipts, refunds, credits or change due to customers.
• Bag or box merchandise for customers.
• Offer customer carry-out service at the completion of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Maintain clean and orderly checkout areas.
• Process merchandise returns and exchanges.
• Request information or assistance using paging system.
• Resolve customer complaints in a courteous manner and involve supervisor when necessary.
• Sort, count, and wrap currency and coins.
• Weigh items sold by weight to determine prices.
• Recommend accessory items or related merchandise when appropriate.
• Assist in investigations to resolve any register or transaction out-of-balance problem.
• Assist in stocking shelves and marking prices.
• Answer telephone.
• Other duties as assigned by store management.

Requirements

Required Skills/Experience:

Proven work history in providing customer service. Ability to calculate numbers, correct entries, and utilize computer system. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer. Ability to maintain confidentiality of records and information.

Required Education/Certification:

High School diploma, GED or equivalent experience preferred not required.

Other Requirements:

Must be able to work majority of shift standing and be able to lift up to 50 pounds.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.